Your privacy is our priority. This document transparently explains how ck88 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
Ck88 is committed to protecting every user's privacy. This document is written in plain language so you truly understand what happens to your data — not just legal terms that are hard to read. We believe transparency is the foundation of trust.
Ck88 ("we", "the platform", or "ck88") values the privacy of every individual who uses our services. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the ck88 platform, whether through our website, mobile app, or any other service channel we operate.
By registering an account or using any ck88 service, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This Privacy Policy should be read together with Terms and Conditions which forms part of the overall agreement between you and ck88.
Ck88 only collects information that is genuinely necessary to provide a safe, seamless service that meets legal requirements. We do not collect data in excess or without a clear purpose.
| Data Categories | Examples | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number, passport | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, digital wallet details | Mandatory |
| Platform Activity Data | Game history, deposit & withdrawal records, transaction logs | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Preference Data | Preferred language, account settings, user feedback | Preferences |
Ck88 collects your personal information through several different channels, depending on how you interact with our platform:
When you register an account, complete the KYC process, make a deposit or withdrawal, contact our support team, or fill in any form on the platform, you are directly providing us with personal information. All such information is stored securely and used only for the stated purposes.
While you use the ck88 platform, our systems automatically record technical information such as IP address, device type, operating system version, pages visited, session duration, and usage patterns. This data is used to ensure account security, detect suspicious activity, and improve the user experience.
In certain situations, we may receive information about you from trusted third parties such as identity verification service providers, financial institutions, and fraud prevention agencies. This information is used solely for verification and security purposes.
Ck88 uses collected personal information for legitimate and necessary purposes. We do not use your data for unrelated purposes without first obtaining your consent.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing marketing consent will not affect your use of the platform.
Ck88 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your information is only shared in limited and necessary situations, as follows:
Ck88 works with selected third-party service providers to support platform operations such as payment processing, identity verification, cloud services, and analytics. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Ck88 will disclose user information to the relevant authorities when required by law, including financial crime investigations, anti-money laundering (AML) compliance, and valid court orders. All such disclosures are carried out in accordance with proper legal procedures.
In the event of any merger, acquisition, or transfer of ck88 assets, user information may be transferred as part of those assets. Users will be notified in advance and the new entity will be bound by this Privacy Policy.
Ck88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
While ck88 takes all reasonable steps to protect your data, no system is entirely free from risk. You also play an important role by keeping your password confidential and not sharing your login credentials with anyone.
Ck88 uses cookies and similar tracking technologies to enhance platform functionality, understand how users interact with our services, and maintain the security of your login session.
You may manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality or user experience of the ck88 platform.
Ck88 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specific retention periods depend on the type of data and applicable legal requirements.
Once the retention period has expired, your data will be securely deleted or anonymised in accordance with established procedures.
As a ck88 user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to applicable legal obligations.
Request that we restrict the processing of your data under certain permitted circumstances.
Receive your data in a structured, machine-readable format for portability.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the ck88 support team via 24/7 live chat. We will process your request within 30 working days. In complex cases, this period may be extended with notice provided to you.
The ck88 platform may contain links or references to third-party services, including payment providers and game providers. ck88 is not responsible for the privacy practices or content of those third-party websites or services.
We encourage you to read the privacy policy of each third-party service you use separately. Any disclosure of your data to those third parties is done at your own responsibility and risk.
The ck88 Platform is exclusively for individuals aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, the account in question will be immediately closed and all related data will be promptly deleted. Parents or guardians who suspect their child has registered on our platform are urged to contact the ck88 support team without delay.
Ck88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, legal requirements, or platform security enhancements. The "Updated" date at the top of this document will always reflect the latest version in effect.
For material changes — those that significantly affect how we use your data — ck88 will notify registered users via email or in-platform notification at least 14 days before those changes take effect.
Continued use of the ck88 platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer via the 24/7 live chat available on the ck88 platform. We are committed to addressing every inquiry seriously and within a reasonable timeframe.
Every measure we take is specifically designed to keep your personal information safe, secure, and always within your control.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Your identity only needs to be verified once. Once the KYC process is complete, all documents are securely stored and you will not need to repeat the process each time you use the platform.
Ck88 has never and will never sell, rent, or trade your personal information to advertisers or third parties for commercial purposes.
Our security system operates 24 hours a day, 7 days a week to detect and block any unauthorised access attempts or suspicious activity on the platform.
You may access, correct, or delete your personal data at any time. Privacy settings and communication preferences can be managed directly through your account.
Ck88's data protection infrastructure and practices are periodically assessed by independent security auditors to ensure the highest standards are consistently maintained.
Register today and enjoy a safe gaming experience backed by world-class data protection. Your privacy is not just a promise — it is a commitment built into every layer of the ck88 system.